All our PCs are sold with Windows 11 Professional and OFFICE Professional installed with an OEM license, which is a license tied to the PC components. We also install basic programs for optimal PC use such as: PDF Reader, WinRAR, Chrome and system optimization tweaks.

N.B. You can NOT create the Microsoft account with OEM licenses: if you want to create the account you have to purchase Windows and Office directly through Microsoft's store.

If you choose to pay by bank transfer remember to make your payment NO LATER than 3 calendar days or your order will be cancelled.

Delivery time for GAMING PCs is between 7 and 10 working days after receipt of payment, unless otherwise stated in the product sheet.

Processing time, then receipt of payment and confirmation of your order, not delivery time, varies from 1 to 2 business days.

In the case of an INSURED shipment and upon receipt of the goods the box is found to be damaged you must sign the package with RESERVE TO CHECK, CLEARLY INDICATING THE DETAIL OF DAMAGE ON THE COURIER'S DELIVERY BILL. Then take video or photographs to determine the extent of the damage for insurance purposes. Email us at assistenza@geekius.eu sharing your order acknowledgment information and the photos/videos taken, to assess the best service formula and how to handle any return/replacement.

Please note that if you do not explicitly request an insured shipment, in case of damage during transport, Audaxima Srl will not be held responsible excluding compensation for damage to components. We will try in every way to help you even if exempt from any responsibility regarding transportation, but without guaranteeing any kind of compensation.

The shipped, assembled, optimized and tested PC enjoys a 24-month hardware warranty. Should direct technician intervention on the PC be necessary, the cost of shipping will be borne by us and we strongly encourage you to make a backup copy of all files. In case of malfunction, we will not be held responsible for any loss of data on PCs sent for service.

GEEKIUS makes use of providing paid technical support on a product found to be tampered with by the customer. Specifically, removals of viruses,cheats, third-party programs that cause PC problems, crack/hacks, and non-original products will be considered chargeable. In addition, for this type of assistance, shipping costs will be charged to the customer.